What do loyalty experts have to say about their industry in 2024? tms investigates…

EXPERT VOICES

Episode 2


Shivali Ramanandi

Group Head of Partnerships, Vue International

Episode 1


Claire Reddington

Senior Brand Manager, McDonald's

Meet the hosts 

Sam Woods

Head of Brand Partnerships, International at tms

Ryan Kite-Hedges  

SVP, Strategy & Experience at tms

Ciara Reddington

Senior Brand Manager Loyalty at McDonald's UK

Group Head of Partnerships at Vue International

Shivali Ramanandi

Meet the experts

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About tms

tms is an award-winning global marketing agency that spearheads some of the world's largest and most successful Loyalty programs including T-Mobile Tuesdays and Priority from O2. 

Headquartered in Chicago, with offices worldwide, we engage over 110 million customers every single day for clients including McDonald's, Starbucks, Samsung, adidas, T-Mobile, Hilton and VMO2.

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Episode 2


Shivali Ramanandi

Group Head of Partnerships, Vue International

Episode 1


Ciara Reddington

Senior Brand Manager, McDonald's

Hear from industry-leading voices

Led by tms’s Sam Woods, Head of Brand Partnerships, International and Ryan Hedges SVP, Client Engagement and Strategy, our series discusses the future of loyalty with leading industry voices.  Hear what they had to say about market challenges, customer trends, rules of engagement, year-to-year planning and more.